Friday, March 13, 2009

CBM News: Microsoft Updating, SAP and Sybase Almost Marry, Buzzword Innovation

Good day, good morn and a good eve to one and all, and when's the last time we had two months in a row with a Friday the 13th, huh? To the astrology charts, everyone, and stay off the roads today. Yes, this is Radio CBM 98.6, all Coleman Hawkins all the time, your nose for Nooz.

EGain Communications has introduced a new offering called Solution-as-a-Service (SLaaS), which company officials believe is "a breakthrough" in the delivery of software and related service buzzwords.

"You have guys selling 'solutions' and 'SaaS,' but eGain is the first to market the blended buzzword 'SLaaS,' said a jubilant staffer drenched in champagne at eGain headquarters.

First in line is eGain SelfService, SLaaS Edition. Available immediately in the US and Canada, it gives organizations a "risk-free way" to rapidly deploy the industry’s newest comprehensive Web self-service buzzword.

From the high-tech powerhouse of Dumfries, Virginia, EtherSpeak Communications has announced the availability of the first published customer success stories for its SureTrunk service offering. You will, of course, know of SureTrunk as a native SIP trunking product for the ShoreTel community.

The product was certified by ShoreTel last summer as a Technology Partner Program. There do seem to be more and more folks getting native SIP trunking instead of products requiring additional capital expense, or PRI/BRI or analog circuits.

Clients profiled in the new case studies include Magna International, Canada's largest auto parts maker and Great American Group, which managed Circuit City's going-out-of-business sale.

EtherSpeak officials hastened to add that many – many – of their clients do not, in fact, go out of business.

For those of you keeping score at home, in the past week alone the FBI arrested two men working for and with the office of President Obama's Chief Technology Officer, Vivek Kundra and Obama's choice for "urban policy czar," Bronx Borough President Aldolfo Carrion, was found to have accepted $3,627.50 worth of free work on his house from an architect up for a government contract.

Also H. Rodgin Cohen, the leading candidate for Deputy Treasury Secretary, has withdrawn from consideration, Undersecretary for International Affairs candidate Caroline Atkinson had to withdraw after a "tax problem" and the putative chairman of the National Intelligence Council, Chas Freeman, withdrew after ethical issues over his business contacts to China and Saudi Arabia.

President Barack Obama immediately authorized an emergency $22 billion bailout for people who've "made honest mistakes" on their taxes, and announced that Bernie Madoff is his nominee for his administration's Ethics Czar "pending a full and rigorous vetting procedure during prison visiting hours."

Microsoft is saying its CRM online service will get such new features as "usability enhancements designed to improve sales, or smooth the use of new technology such as cloud integration," according to industry observer David Neal, who says additions and improvements in the new Service Update include "a financially backed 99.9 per cent uptime service level agreement and new Internet lead capture tools."

Brad Wilson, general manager of Microsoft Dynamics CRM, said the company remains focused on delivering the best value in the industry and "beating the crap out of that guy who wears those tacky Hawaiian shirts, Marc Someone."

In sports The Netherlands are the talk of the baseball world, having upset the mighty Dominican Republic in the World Baseball Classic. "Dutch" players Sidney Ponson, Randall Simon and Gene Kingsale, among others, were reportedly able to place the Netherlands on a world map after being spotted Belgium, Germany and the North Sea.

Jive Software has announced the launch of its enterprise-class Social Business Software application suite, Jive SBS 3.0, a suite of social business applications aimed at Global 2000 enterprises.

It lets teams from inside and outside of the enterprise "connect, communicate and collaborate" with four application centers – Employee Engagement, Marketing & Sales, Customer Support and Innovation.

"Social Business Software is the new way to get work done," said Dave Hersh, CEO, Jive Software, saying the product lets companies "bridge together departments, partners and customers in a single community" for "a singular conversation among its key constituents."

Hersh conceded that if he'd had "a couple more G&Ts" he would have named the product Jive Talkin'.

And finally, SAP and Sybase have announced a domestic partnership to make SAP Business Suite software available on an iPhone, BlackBerry and "any other mobile device."

Called "Office on the Go," the service will be available by the second half of 2009, and full mobile CRM functionality will be available by 2010. Mobile applications for the rest of the SAP Business Suite, including ERP, SCM, SEM and PLM, will follow.

It's not an exclusive partnership, as Sybase is free to date other partners. Sheryl Kingstone, director at the Boston-based technology research firm Yankee Group, who holds the distinction of being the most ubiquitously-quoted CRM analyst alive, said "I would have been more excited if SAP bought Sybase. They'd have much more control to truly embed it into NetWeaver."

SAP and Sybase officials said irreconcilable issues arising from dowry negotiations were to blame for the lack of a fully-consummated marriage.

That's the show for today, we're off to make sure we're wearing clean underwear the next time we fly.

Monday, March 9, 2009

B.L. Kashyap Partners with All-e Technologies to ramp up IT Support Systems

New Delhi, March 9' 09: B.L. Kashyap, one of India’s most respected construction and infra- structure development company’s engaged All-e Technologies (Alletec)- a leader in providing Enterprise Business Solutions, as their technology partners to implement Microsoft (MS) Dynamics NAV (ERP solution from Microsoft) across their offices & project sites. The solution is based on the Alletec vertical solution for Infrastructure companies – NaviConstruct and has been designed to address the needs of companies in ‘Projects’ business. The new ERP solution has been introduced with a view to enable B.L. Kashyap, process information of varying criticality, easily and effectively and facilitates seamless integration of all processes within the company.

Prior to having Alletec on board, B.L. Kashyap had been facing business challenges in terms of generating Financial MIS, getting online Inventory position across the projects, optimum utilization of fixed assets and its online tracking etc. Moreover, legacy system was technically not scalable enough to meet the growing size of the organization.

Eventually, driven by the need to have flexibility towards incorporating business specific features, B.L. Kashyap decided to replace the current IT system. Therefore, a core team was formed which analyzed a number of options to boost up the IT infrastructure and manage information/data intelligently. After a detailed survey of market offerings and an in-depth analysis, the company selected MS Dynamics NAV as the solution that seemed to best meet their business objectives and 'Alletec' as their technology partners.

Mr. Prashant Tyagi – Director (Projects), B.L. Kashyap said, “Our key objective was to standardize technology platforms, business processes and implement a single point of information. MS Dynamics NAV and Alletec has helped us achieve this objective quickly, efficiently, and cost effectively”. He further added, “The expertise and track record of Alletec in successful MS Dynamics implementations, within India and internationally gave us the confidence that Alletec was indeed the most reliable partner for ensuring success on such a vital project”.

The implementation process was completed within a short timeframe of 4 months making B.L. Kashyap more competitive with improved data flow & management and with accurate and timely MIS (Management Information System). The new IT support system has helped the company achieve their key objective of enabling top managers with accurate information, onsite inventory and purchase, contracts, stock transfers and comparison with budgets. Standardization of the technology platform has reduced the IT administrative costs and led to efficient planning & project management.

“We are happy that B.L. Kashyap has successfully implemented ERP solution on Microsoft Dynamics Nav to meet their growing business needs. This implementation is yet another refection of Microsoft Dynamics delivering industry specific ERP solutions successfully for its esteemed clients along with its partners – this time for construction vertical with partner All-e Technologies.” said Mr. Sushant Dwivedy, Director - Microsoft Dynamics

This has been a significant project both in size and complexity besides enhancing operational efficiencies on day to day activities, the system provided significant advantages to B.L. Kashyap as it strengthened critical business areas such as Real-Estate Management including Sales & Leasing, Contract billing and Vendor & Customer management apart from providing an efficient interface for report generation of real time data.

“Alletec is focused on providing Enterprise Solutions and IT Services with the motto of ‘Helping Clients Exceed’. MS Dynamics acts as the enabler for us to achieve this objective. The adaptability to the needs of the customer and the ease of use provided by these world class ERP, CRM and SCM solutions helps us bring the best value to our customers at the least TCO”, said Dr. Ajay Mian, Managing Director, Alletec.

“Having experienced several ERP solutions available in the market today, we are convinced that we would not have succeeded as much with a different product offering. Microsoft’s commitment to its customers and partners plays a significant role in this success”, he added.

About All e Technologies

All e Technologies is a leading provider of software solutions and services that help build systems for extended enterprises. From streamlining, automating and web enabling core business processes to strategizing and implementing a customer centric approach to business, we provide solutions and services that help our customers mature as extended enterprises. These enterprises require ERP, Supply Chain Management and CRM systems to manage their day to day operations, business intelligence systems for decision support and internet and mobile solutions to provide 'anytime - anywhere' access to customers, employees, suppliers and stake holders.

Microsoft Dynamics™ is a line of financial, customer relationship and supply chain management solutions that help businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

Founded in 1975, Microsoft (NASDAQ "MSFT") is the worldwide leader in software for personal and business computing. The company offers a wide range of products and services designed to empower people through great software-any time, any place and on any device. Microsoft has been in India since 1990 and employs over 4000 people across its offices in New Delhi, Mumbai, Bangalore, Calcutta, Chennai, Hyderabad and Pune.

Tuesday, March 3, 2009

Elop Describes Business Plans at Morgan Stanley Event

Financial analysts attending the Morgan Stanley Technology Conference on Tuesday questioned Stephen Elop, president of Microsoft's Business Division, on Microsoft's various business plans. Elop oversees Microsoft's Business Solutions and Unified Communications Groups, which include such products as Microsoft Office and Microsoft Dynamics.

The Business Division has been particularly profitable for Microsoft, bringing in $4.9 billion in revenue in Microsoft's second fiscal quarter, which ended on Dec. 31.

The questions were less specific about Elop's division, focusing more generally on Microsoft's cost-cutting plans, how it will monetize its online services and the threat to margins posed by low-cost netbooks.

Elop rejected a pure cost-cutting focus, saying that in tough economic times, if a company can concentrate on a few tough bets, it can come out stronger. The idea echoes recent speeches by Microsoft's CEO Steve Ballmer, who has been floating the analogy of RCA, which invested in television technology research during the Great Depression, emerging later as a leader in that field.

Elop did point to some product consolidation that's happening in Microsoft's Online Services Division. Microsoft is considering combining its Windows Live and Office Live products after reviewing customer needs, he said.

Another focus that Microsoft has reconsidered is business intelligence, where Microsoft has tried to "democratize" the segment via SharePoint and Excel. Microsoft pulled back its Performance Point Server as a separate product and consolidated its features with SharePoint. That decision represents a retrenchment from Microsoft's vertical competition with companies such as Cognos and Business Objects, Elop explained.

On the question of profits, Elop pointed to positive opportunities with Microsoft SharePoint, Dynamics CRM and unified communications. Microsoft faces competition from Cisco Systems on unified communications, but Microsoft will tout the overall interoperability of its products as a major competitive advantage, Elop explained. Unified communications is a technology disruptor in the communications field, but it's still in the early stages, he said.

Another profitable area for Microsoft has been the enterprise agreement renewal rate. Elop described enterprise licensing as a "bright spot" for the company through its second fiscal quarter.

Elop acknowledged some complexities with Microsoft's software plus services strategy. For instance, he estimated that it costs about $18 per user per month for a typical company to provide e-mail to its employees. Microsoft makes about $3 off that cost in licensing fees. With Microsoft's hosted offering, the price drops to $10 per user per month. The savings from the service comes from mid-sized companies not having to hire staff to maintain an in-house application, he explained. The revenue reduction with the online service is not a problem because Microsoft sees the provision of hosted services as an opportunity to upsell customized solutions to businesses.

Elop said that Microsoft Office 14, when it appears, will represent an "embrace" of Microsoft's software plus services strategy. Office 14 is the newest version of Microsoft's productivity suite, with general release expected sometime in 2010. He added that Wave 14 will provide a very specific opportunity for use with netbooks, enabling monetization of SKUs.

Microsoft took some risks with Office 2007 because it changed the user interface, Elop said. That change was "a good bet to make" because people can now find features in Office more readily, he added.

Microsoft's approach to threats to Office from Web-based apps is to create a rich client and make it work well with both online and mobile versions. He said that people generally use online apps maybe two or three times a month for things like document sharing.

Finally, on the netbooks question, Elop noted that Microsoft's operating system now has an 80 percent attachment rate on netbooks. Previously, the low-cost, low-tech mini-laptops had predominately used Linux OSes. Elop didn't really answer the question of profits, as netbooks typically sell for just a few hundred dollars. He said that the current forecast for netbook purchases was that they will account for less than 10 percent of sales.

Source:entmag.com

Monday, March 2, 2009

Infragistics Debuts NetAdvantage for Silverlight Data Visualization

New, affordable UI control set offers business intelligence and rich data visualization capabilities to the masses

PRINCETON, N.J. and ELSTREE, England, March 2 /PRNewswire/ -- Infragistics, the world leader in user interface development tools and experts in the User Experience (UX) market, today announced the immediate availability of NetAdvantage for Silverlight Data Visualization 2009 Volume 1. A complete collection of data visualization-focused user interface (UI) controls NetAdvantage for Silverlight Data Visualization 9.1 is geared towards developers who build information dashboards tracking Key Performance Indicators and Rich Internet Applications that deliver business intelligence. By embracing and extending the capabilities of Silverlight 2 and delivering to market data visualization tools for only $595 (MSRP), Infragistics makes business intelligence possible for every business.

"NetAdvantage for Silverlight Data Visualization marks a new opportunity for Infragistics. As business intelligence grows as a mission critical application in every business, data visualization also increases in importance because of the key role it plays in the creation of business intelligence solutions," said Dean Guida, CEO of Infragistics. "Given the expected growth and opportunity in the data visualization space, and the arrival of the Microsoft Silverlight platform on which to build highly interactive user interfaces, now is the right time for Infragistics to offer customers a product which meets their specific data visualization needs."

NetAdvantage for Silverlight Data Visualization takes maximum advantage of the Silverlight browser plug-in's capabilities to offer developers next-generation resources including:

* xamWebMap(TM) to present end users with business intelligence data in rich and interactive maps featuring advanced functionality such as panning, zooming, mouseover effects and tooltips.

* xamWebChart(TM) to create "islands of richness" in any scene, SharePoint(R) WebPart or legacy ASP.NET application. This stylable Silverlight control supports animation, storyboards, data binding and 28 chart types.

* xamWebGauge(TM) to create highly interactive, high performance business scorecards and information dashboards using the designability and client-side interactivity.

* xamWebTimeline(TM) enabling users to quickly understand and visualize a sequence of events.

* xamWebZoombar(TM) that plugs into other Silverlight controls - like the chart or timeline - to provide an intuitive user interface for dynamically scaling and scrolling an associated control's view of data.

As with all Infragistics product offerings, and as requested by customers, source code is included in NetAdvantage for Silverlight Data Visualization. With access to source code, developers can ensure the integrity of their projects, learn a great deal about writing and structuring Silverlight control code by looking at the source code and customize Silverlight data visualization controls to create new or composite controls.

Pricing and Availability

NetAdvantage for Silverlight Data Visualization is available immediately and priced at $595 USD (MSRP) with standard support, with a $295 USD (MSRP) renewal price. With Priority Support, NetAdvantage for Silverlight Data Visualization is priced at $1,090 USD (MSRP) with a $545 USD (MSRP) renewal price. Infragistics customers who had purchased NetAdvantage for .NET or NetAdvantage for Web Client will receive NetAdvantage for Silverlight Data Visualization 2009 Volume 1 absolutely free. Quantity pricing and corporate licensing is also available by quote. Infragistics can be reached at 800-231-8588 or sales@infragistics.com.

For additional insight, perspective and community interaction on Infragistics solutions visit Infragistics Blogs, Forums and Community.

About Infragistics

As the market leader for 20 years, Infragistics offers the most comprehensive user interface component toolsets available for the Windows Forms, ASP.NET, Windows Presentation Foundation (WPF), Silverlight and JSF platforms empowering developers to build and style immersive user experiences in line of business applications. Infragistics also offers user interface testing tools, support, training and consulting services. Infragistics continues to grow worldwide with offices in the US, UK, Japan, Bulgaria, France, Canada and India. For additional information on Infragistics, products and career opportunities, please visit www.infragistics.com or call us in the US at 1 (800)231-8588, 1 (609) 448-2000, in Europe, the Middle East, or Africa (EMEA) at +44 (0) 20 8387 1474, or in Japan at +81-3-5474-8040.

Infragistics, the Infragistics logo, and NetAdvantage are registered trademarks of Infragistics, Inc. xamWebChart, xamWebGauge, xamWebMap, xamWebTimeline and xamWebZoombar are trademarks of Infragistics, Inc. All other products, logos, or brand names are service marks, trademarks, or registered trademarks, and are the property of their respective owners.

SOURCE Infragistics, Inc.
Published Mar. 2, 2009
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