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Microsoft patch can cause IE crashes
USA Today - Aug 16, 2006
After people apply the MS06-042 update, rated "critical" by Microsoft, IE may crash when certain websites are viewed, the company said in a notice on its customer support website. The problem affects IE 6 with Service Pack 1 on Windows XP and Windows 2000 systems, it said. "Microsoft has identified an issue with the security update MS06-042," the company said in a statement Tuesday. It plans to re-release the bulletin and patch on Aug. 22 for all affected users. The problem occurs when IE users view websites that use version 1. 1 of HTTP alongside compression, according to Microsoft's notice... HTTP, or hypertext transfer protocol, is the standard protocol used to browse websites. IE users on security mailing lists have reported browser crashes when using PeopleSoft applications that have Web-based interfaces. Others report running into problems when using other applications, including Microsoft's own customer relationship management, or CRM, tools. "We are running PeopleSoft for administration systems, and our Windows 2000 SP4 and Windows XP SP1 running Internet Explorer 6. 0 SP1 crash when they got into the PeopleSoft pages," Fred Dunn, a systems administrator at the University of Texas Health Science Center at San Antonio, said in an e-mail interview. Dunn called Microsoft's product support service, which recommended disabling the use of HTTP 1. 1 in IE's advanced settings menu.
http://www.usatoday.com/tech/products/cnet/2006-08-16-ie-patch-crash_x.htm
Salesforce.com shares gain amid upbeat Citigroup comments - MarketWatc...
MarketWatch - Aug 10, 2006
Thill rates Salesforce's stock buy with a price target of $44. The brokerage rates Microsoft's shares hold... com has been able to build a strong mindshare for its market-leading on-demand CRM application," Thill asserted. As an example, he said that fewer than 10% of prospective customers at a recent company event said they were considering alternative products for their customer-relationship management needs. The threat posed by Microsoft is "one of the many challenges" the relative upstart must overcome in order to sustain its brisk growth, according to the analyst. Salesforce faces intense competition, not only from Redmond, Wash. -based Microsoft, but also from other giants like Germany's SAP AG (.
http://www.marketwatch.com/News/Story/Story.aspx?guid=%7B03C08781-DDD2-41A1-BAED-ADBE38FB74DB%7D&dist=rss&siteid=mktw
Fulham FC is using CRM to boost its relationship with supporters -...
VNUNet.com - Aug 3, 2006
‘Our ticketing database is a core part of the business, so we started there,cleansing the data, getting rid of duplications and errors. ’The club now uses business intelligence software VenueView. This includes atool, Query Builder, which operates on Microsoft’s SQL database engine, allowingusers to interrogate validated data. It also uses contact management CRM software from VenueCast tocross-reference information and identify spending patterns, attendance rates andtrends, with information displayed graphically on a dashboard. ‘The match against Manchester United last October was not a sell-out,’ says Mcgrory. ‘The marketing department did not know what the problem was, and did nothave the IT tools to analyse why it did not happen,’ says McGrory. ‘Now we have the business intelligence to work out which campaigns aresuccessful... ’The club now uses business intelligence software VenueView. This includes atool, Query Builder, which operates on Microsoft’s SQL database engine, allowingusers to interrogate validated data. It also uses contact management CRM software from VenueCast tocross-reference information and identify spending patterns, attendance rates andtrends, with information displayed graphically on a dashboard. ‘The match against Manchester United last October was not a sell-out,’ says Mcgrory. ‘The marketing department did not know what the problem was, and did nothave the IT tools to analyse why it did not happen,’ says McGrory. ‘Now we have the business intelligence to work out which campaigns aresuccessful. We can profile customers in the database and run targeted campaigns.
http://www.vnunet.com/computing/analysis/2161735/database-fan-base
SugarCRM and AMD to star at LinuxWorld
VNUNet.com - Aug 10, 2006
The support follows the announcement earlier this year of a collaborativedevelopment agreement with Microsoft. The fruits of that pact will be seen intighter integration with IIS, Active Directory and SQL Server, the firm said. The addition of the Microsoft support should give Sugar more sway withenterprises by offering a more palatable combination of open-source andtraditional commercial software for risk-averse buyers that might balk at theprospect of a broader reliance on open-source products. Elsewhere in the release, Sugar is edging closer to the feature sets ofveteran enterprise products with broader international support, user-definedpage views, a self-service portal and more granular sales forecasting. Two-year-old Sugar is making a significant name for itself, having picked upover 600 paying customers including multimedia content creation softwaredeveloper Avid and security firm InterAct Public Safety Systems. The 65-stafffirm’s executive team includes ex-managers from eCRM pioneers such as E. piphanyand Broadvision... Some experts believe that after a spate of mergers and acquisitions and therise of on-demand vendors, there could be room for a newcomer to make a splashin the CRM sector. “Sugar is up and coming and this release will [appeal to] the many companiesthat live and breathe Microsoft,” said David Bradshaw of analyst firm Ovum. “CRMis still a market that’s got legs and there’s a lot of change going on. There’sroom for a worthy new player and open source might be the way to thrive. ”However, others are not as sweet on Sugar’s prospects. “I am not a big fan of Sugar and I believe they are losing their niche,” saidDenis Pombriant of Beagle Research. “A few years ago something like Sugar wouldhave been a big hit, especially against Siebel.
http://www.vnunet.com/itweek/news/2162090/sugarcrm-amd-star-linuxworld
Re: WWDC: Microsoft updates Universal status of Mac apps
Macworld - Aug 8, 2006
BootCamp for the abiltiy to run games natively. Parallels for running business apps that will never get ported to the Mac. A few like Access, Project or using MS CRM which is dependent on Active X if you access it via web. At least with Office for Mac having nearly full compatability, thats a one big check mark in favor of considering Macs in the workplace without the added purchase of Windows license and compatability headaches for IT managers to deal with. Well minimum headaches with compatability.
http://www.macworld.com/forums/ubbthreads/printthread.php?Board=newsthread&main=435198&type=post
Microsoft to introduce subscription-based ERP software
Heise Online - Aug 11, 2006
The role of Microsoft's business partners in this is to host the applications and see to it that the users need not take care of either installing or maintaining the software. Gates' company played the on-demand card that at Microsoft goes by the name of Live for the first time.
http://www.heise.de/english/newsticker/news/80697
Knuckledusters donned in software great war
Inquirer - Aug 4, 2006
Knuckledusters donned in software great war The Mahabharata's got nothing on this one By Martin Veitch: Friday, 04 August 2006, 10:14 AM IS the prosaic world of enterprise software due to be the next destination for a technology dust-up in the greattradition of Intel versus AMD, Sun versus Microsoft, SCO versus IBM and the rest? Yup. com's Marc Benioff has always kept the knuckledusters handy in case of meeting the opposition. An avidreader of The Art of War by Chinese general Sun Tzu, the bear-like CEO is usually ready to rumble when the suggestion of acompetitor doing anything right is made. Some of his reported barbs aim at his old employer Oracle... "He sums up his attitude with this burst of testosterone:"We believe in the art of war. We are trying to get our competition to attack us with angry, virulent energy, so wecan transform that into larger market share. "With SAP he is ever-keen to remind his audience of SAP's unwillingness to name CRM installations. Having dismissed Salesforce as "not even a competitor" in the past, however, the usually conservative German giantmay be gearing up for its own war of words. SAP VC Jeff Nolan runs an excellent blog that often strays way off the ERP behemoth's position.
http://www.theinquirer.net/?article=33479
Racing to market with SOA
InfoWorld - Aug 9, 2006
But SOA or not, Zag couldn’t develop all the needed applications in time. So the company acquired Autoland, a credit-union auto-buying service. Autoland’s technology included call center and CRM applications for the automobile industry, as well as back-end transaction handling. Zag’s own technology was based on Java, whereas Autoland’s technology was largely based on COM (Common Object Model) and Visual Basic, with a smaller set of. Net and Microsoft SQL Server components, as well... Autoland’s technology included call center and CRM applications for the automobile industry, as well as back-end transaction handling. Zag’s own technology was based on Java, whereas Autoland’s technology was largely based on COM (Common Object Model) and Visual Basic, with a smaller set of. Net and Microsoft SQL Server components, as well.
http://www.infoworld.com/archives/emailPrint.jsp?R=printThis&A=/article/06/08/09/33FEzag_1.html
LivePerson Continues to Chatter
Motley Fool - Aug 4, 2006
After all, abandoned online shopping carts are rampant, and serve to frustrate online retailers who often have little clue why the shopper failed to complete the purchase. For an online business, that is a valuable differentiator, as it serves to improve customer loyalty and satisfaction. Still, LivePerson isn't alone in the online conversion space; many other small companies, primarily CRM vendors like RightNow, are seeking to improve conversion rates by analyzing customer interactions as well. It also wouldn't be much of a stretch if a large Internet advertising giant like Google or Microsoft (Nasdaq:... For an online business, that is a valuable differentiator, as it serves to improve customer loyalty and satisfaction. Still, LivePerson isn't alone in the online conversion space; many other small companies, primarily CRM vendors like RightNow, are seeking to improve conversion rates by analyzing customer interactions as well. It also wouldn't be much of a stretch if a large Internet advertising giant like Google or Microsoft (Nasdaq:.
http://www.fool.com/News/mft/2006/mft06080403.htm
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