Tuesday, July 24, 2007

Microsoft CRM Partner Wins in East Region

TMCnet Contributing Editor
Customer Effective, a Microsoft (News - Alert) Gold Certified Partner and provider of Microsoft Dynamics CRM, recently won the East Region U.S. Partner Award for Teamwork at the annual Microsoft Worldwide Partner Conference held in Denver.

The Teamwork award reflects Customer Effective's "continued commitment to partnering with Microsoft and other members of the partner community" to provide "business products centered on deployment of Microsoft Dynamics CRM and complementary application technologies," according to company officials.

This teamwork approach was recently demonstrated through the "Integrated Innovation" series of seminars conducted with Microsoft partners OmniVue and ThoughtBridge. During these product seminars, role-based customer service, marketing and sales management scenarios were demonstrated through an integration of Microsoft technologies including SharePoint, Microsoft Dynamics GP, Microsoft Dynamics CRM, Outlook, Excel and Performance Point Server.
Microsoft East Region Dynamics Director Jamie Tozzi said partners like Customer Effective "play a critical role in delivering customer success with Microsoft CRM."
Earlier this month Microsoft announced more about offering its CRM as a hosted product, as they revealed the launch is set for later this quarter -- for North America at least.
The battleship Microsoft might be finally turned around, and be ready to pick off those pesky upstarts who zipped into the field and have been consolidating the market for the past eight years. Should be an interesting battle.

It'll be called Microsoft Dynamics Live CRM, and the professional version is slated to start at $44 per user per month, and close to $60 for the enterprise version, available next April.
Brad Wilson, general manager of Microsoft Dynamics CRM, said the Professional Edition, which will basically be the Titan software, is free through the end of this year, will cost $39 per user per month during 2008 and settle in at $44, with an early access release shipping by October.
At the company's Worldwide Partner Conference 2007 in Denver company officials threw Europe a sop, saying its ERP software aimed at smaller businesses, Dynamics Entrepreneur Solution, will be rolled out in Europe first, before its global availability, according to industry observer China Martens.
"The software will provide smaller organizations with finance, purchasing and sales and marketing software. It's aimed at companies employing up to 49 staff and tops out at five concurrent users," Barb Edson, director, Microsoft Dynamics said, in Martens' words.

tmcnet.com