Tuesday, October 30, 2007

CDC Software Adds to Microsoft CRM Platform

CDC Software, a subsidiary of CDC Corporation and a provider of industry-specific enterprise software applications and business services, has announced recently that it has added four new products and "enhanced most of the existing products in the Core Productivity Pack of c360," a suite of industry products and development tools for theMicrosoft Dynamics CRM platform.

CDC Software will be demonstrating their new products, at the Microsoft EMEA Convergence Conference October 23 - 25, 2007 in Copenhagen.

C360’s Core Productivity Pack is being released in conjunction with Microsoft CRM version 4.0. The new products were designed "using customer and partner feedback," CDC officials say, "with a focus on increasing CRM usability, user productivity and user adoption."

The pack for CRM 4.0 now includes four new products -- the c360 Explorer CRM Search Engine which "indexes and organizes all Microsoft CRM records and attachments," and uses Microsoft Office SharePoint search to provide keyword search across CRM and SharePoint, and c360 SharePoint/Microsoft CRM integration which "bridges the gap between Microsoft CRM and SharePoint by enabling automatic creation of a SharePoint site for every required CRM entity," company officials say. Basically it allows CRM and non-CRM users to share the same documents.

There's also c360 Relationship Exploration and Charting, providing an automatic, relationship tree display of all relationships for every CRM record, and the c360 Record Editor, which can edit individual records in any CRM view without opening the individual records using a Microsoft Excel-like editing of CRM records.

There are also upgrades to existing products within the c360 Core Productivity Pack for Microsoft CRM 4.0, including the c360 Console, which allows Microsoft CRM users to design their CRM workspace in virtually any way they like.

In September CDC Software announced that it had entered into a definitive agreement to acquire Milwaukee-based Catalyst International, a vendor of supply chain execution solutions and services.

With approximate annual revenues of $35 million, the acquisition of Catalyst is expected to be immediately accretive to CDC Software upon completion of the acquisition.

Catalyst's software solutions and services are "highly complementary" to CDC Software's IMI Supply Chain product line, CDC officials said, and the company's CDC Global Services operations. The IMI suite of supply chain solutions supports fulfillment in multi-company, multi-site and multi-channel environments.

After completion of the acquisition, the Catalyst SAP practice business segment is expected to be merged into CDC Global Services, which provides consulting and outsourcing services across a variety of technologies and industries.