Soffront Software, Inc. today announced that it has added a new product to its family of tracking software. TRACKRules, a flexible rule definition system, is currently available to extend the power of TRACK and TRACKWeb. TRACKRules allows a system’s administrator to define complex conditions which activate both mail notifications and field updates, thereby ensuring proper maintenance and execution of business rules, process flow, and communication.
"This product was designed and made available because many of our large customers worldwide expressed the desire to extend the power of our tracking databases to include the ability to define and execute complex rules and triggers based on an action or non-action," said president of Soffront Software. Inc. "Their demand for a complete and flexible rule definition system has led Soffront to develop TRACKRules."
TRACKRules features include:
• an easy-to-use interface for defining complex rules,
• the ability to base rules on present as well as past data,
• an interface for starting and stopping the rule checking system,
• an interface for viewing and printing details of all rules, and
• a notification capability using cc:Mail, Microsoft Mail, and Internet mail.
TRACK is used by thousands of companies worldwide to track and manage all aspects of development and technical support, thereby solving the problem of haphazard reporting and tracking of software and hardware problems. TRACKWeb is the first web-enabled, customizable defect tracking tool that allows developers, vendors, customers, and users to easily access and submit defect information and feature requests through their web browser, such as Netscape Navigator™ or Microsoft Explorer™.
"TRACK software is the only product available in the industry that will allow customers to view, edit, query, report, email, change history, and customize via the Internet or Intranet on multiple platforms," explained Soffront Software's president. "Now TRACK products, which are known for their flexibility and ease-of-use, have even more features that improve and increase usability."
TRACKRules is currently available and is priced at $1,995. TRACKRules server runs on Windows 95, Windows NT Server/Workstation. It requires TRACK for Windows/95/NT and supports dBaseIV or Microsoft SQL Server databases.
TRACK 4.0 is an easy-to-use database that provides a tool for organizations to rapidly enter a comprehensive record of a defect and the description of the environment in which the defect occurred. The database is then used to keep accurate, detailed records of all aspects of the defect throughout the entire process of fixing it.
TRACK client runs on Microsoft Windows, 95, and NT; and the server software can be installed on all Windows and OS/2 supported networks. dBaseIV is included as the default database and can support hundreds of users. Additionally, TRACK server can be installed on a LAN and can be connected to a company’s existing Microsoft, Oracle, or Sybase SQL databases. Multi-user network and floating licenses and site licenses are available. TRACK 4.0 is currently available and sells for $595.
TRACKWeb 4.0 raises technical service and support to a higher level by providing better access to information, product knowledge, and defect fixes from the Internet or Intranet. TRACKWeb allows Intranet users to access the database using Macintosh, UNIX, and others with a Web browser. The customer receives real-time confirmation that the defect is being worked on, along with additional status information, as it becomes available.
TRACKWeb 4.0 client runs on Netscape Navigator or Microsoft Explorer and TRACKWeb server runs on Microsoft NT Server or NT Workstation. TRACKWeb 4.0 server is currently available and is priced at $1,995. TRACKWeb clients are priced at the same price of TRACK 4.0
Soffront Software Inc. is a leading supplier of software database programs designed to track all aspects of your development and technical support such as bug reports, code changes, test cycles, support calls, releases, documentation, and system configurations. Founded in 1992, the company designs, manufactures, and markets TRACK, TRACKWeb, and TRACKRules software. More than 20,000 licenses have been sold to organizations worldwide to solve their tracking and analysis needs. The company sells its products through a direct sales force and distributors in the United States and Canada and through an international network of value-added resellers. Soffront is funded by private investors.
