Thursday, March 20, 2008

CRM Accelerators, Biz IT Pro Announces Joint Microsoft CRM Work

By David Sims
TMCnet Contributing Editor

The president of Business IT Professionals, Steve Noe, has announced that the company has partnered with CRM Accelerators to provide what he describes as "end-to-end CRM products on theMicrosoft ( News - Alert) Dynamics CRM platform for their clients."


CRM Accelerators, a Microsoft Certified Partner, will handle infrastructure requirements, customization, deployment strategies, maintenance, and custom development to design their client's CRM product. Once the product is deployed, a consultant from Cary, North Carolina-based Biz IT Pro will provide either training for the client or courses from Microsoft's official curriculum.

"With this partnership, we are able to provide the best product to our clients from start to finish," stated Noe.

CRM Accelerators works on implementations of Microsoft Dynamics CRM and with Microsoft Partners who are implementing CRM for themselves or for their customers. They provide Microsoft Dynamics CRM installation, deployment, and custom development services to small to mid-size businesses throughout the US.

Late last year Biz IT Pro announced the completion a series of training sessions for SourceMedia, a New York-based B2B publishing company.

Steve Noe conducted CRM training to more than 70 of SourceMedia's sales staff. The sessions dealt with the benefits CRM provides to their sales success and productivity, an working understanding of Dynamics CRM and Source Media's customizations and processes to integrate CRM into their day to day sales, according to Biz IT officials.

"We had implemented Microsoft Dynamics CRM, but our sales people didn't understand how to use the new system." said Azam Abuzar, senior director of corporate systems for SourceMedia. "Steve gave us the education we needed to use our CRM."

In August Biz IT Pro announced they will develop a CRM product, based on the Microsoft Dynamics CRM platform, for QRPS, an administrative consulting firm.

Biz IT Pro will use Scribe Insight, an end-to-end integration tool for converting data from ACT! to Microsoft Dynamics, to improve productivity and client experiences for QRPS.